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Support

Help for getting started, calendar connection, escalation contacts, notifications, and how we handle your data.

Getting started

Walk through setting up BeaconVisit: account registration, connecting your calendar, reviewing your daily summary, and configuring escalation contacts.

Explains check-in and check-out, appointment extensions, and what happens if you miss check-out.

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Calendar connection

Your connected Google or Microsoft calendar is the source of appointments in BeaconVisit.

Covers why calendar access is needed, how appointments are identified and marked Check-in Enabled, refreshing after calendar changes, and what happens if you disconnect.

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Escalation Contacts and Stages

Choose who BeaconVisit notifies if you check in but do not check out, and configure multiple stages with email or SMS at each step.

Explains timing, what contacts receive during an incident, and what they should normally do.

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Privacy and data

Plain-English overview of what calendar and appointment information BeaconVisit uses, and why.

Covers check-in location capture, retention, and how your data supports check-in, check-out, and escalation without continuous tracking.

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Policies

  • How we use your data
  • Privacy Policy
  • Terms and Conditions

Contact support: use the same email you registered with for now. We are expanding help channels during early access.

BeaconVisit

Light-touch mobile safety support for professionals visiting clients, escalating to nominated contacts when it matters, with the individual in control and no corporate surveillance tracking.

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  • How we use your data
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